AI ecommerce assistants · Dubai & Abu Dhabi
AI ecommerce assistants that help shoppers choose and buy with confidence.
We build bilingual AI shopping assistants that recommend products, answer sizing, delivery and returns questions, and guide customers to checkout. Delivered by the senior team behind digital work for ADNOC, SEHA and Royal Jet.
✓ Product advice drawn from your live catalogue
✓ English & Arabic answers on delivery and returns
✓ Connected to your store, WhatsApp and helpdesk
Trusted by founders and leadership teams across the UAE
Get your free Ecommerce Assistant Audit
A recorded 15-minute review of your product pages, pre-sale questions and checkout path, with three places an AI assistant would recover sales. Delivered within 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why online stores lose buyers before they reach checkout.
01
Questions with nowhere to go
Shoppers want to know about fit, ingredients, compatibility or delivery, and when the answer is buried or missing they close the tab and buy elsewhere.
02
Search that misreads intent
Basic store search matches keywords rather than needs, so a customer describing what they want sees irrelevant products and assumes you do not stock it.
03
Support queues full of repeats
Your team spends hours on order status, returns and payment questions, while high-value shoppers who need genuine product advice wait in the same slow queue for a reply.
How we deliver
From catalogue review to live assistant while your store keeps trading.
A structured build with sign-off at every stage, so your store runs normally while the assistant is designed, trained and tested behind the scenes.
i.
Catalogue & journey review
We study your product data, top-selling ranges and the questions that stall purchases, then agree where the assistant should appear.
Week 1
ii.
Buying-flow design
Recommendation logic, comparison prompts and upsell rules written in English and Arabic, matched to how your customers actually shop.
Week 2
iii.
Product data training
The assistant learns from your catalogue, policies and delivery rules, with guardrails that stop it promising stock or prices it cannot confirm.
Weeks 3–4
iv.
Store integration & testing
Connected to your store platform, order lookup, WhatsApp and helpdesk, then tested on real product questions across mobile and desktop.
Weeks 5–6
v.
Launch & optimise
We launch, monitor conversations and conversion data closely, and refine recommendations as new products, seasons and promotions arrive.
Ongoing
AI agents & automation services
Ten ways we put AI agents to work for you.
Whatever your processes, we design, build and integrate AI agents that save time and win more business, in English and Arabic. Choose a service to see how we approach it.
10 specialist services · select one to explore
Why brands choose Bdazzil
Why premium retailers choose us for AI commerce.
A shopping assistant sits between your customer and the sale. We treat it with the same care as your checkout.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Every assistant includes
Everything your store needs to sell through conversation.
One clear scope agreed upfront. Every Bdazzil ecommerce assistant launches with the data connections, guardrails and reporting needed to help customers buy with confidence.
Product recommendation & comparison flowsIncluded
Order status & returns self-serviceIncluded
Bilingual English & Arabic shopping supportIncluded
Store, WhatsApp & helpdesk integrationIncluded
Stock, pricing & policy guardrailsIncluded
Sales & conversation performance reportingIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Questions about AI ecommerce assistants.
What does an AI ecommerce assistant actually do?
It answers shopper questions, recommends products based on stated needs, compares options and helps with order status or returns. The aim is fewer abandoned visits and a lighter load on your support team.
How much does an AI shopping assistant cost?
Cost depends on catalogue size, languages, the platforms involved and how much order data the assistant needs. We quote a fixed scope after a free strategy call, once we understand your store.
Does it work with Shopify and WooCommerce?
We build assistants for stores on Shopify, WooCommerce and other established platforms, connecting to product and order data where the platform allows. The exact integration is confirmed during scoping.
Can it recommend products in Arabic?
Yes. The assistant is designed and tested in English and Arabic, including product names, sizing language and delivery terms, so Arabic-speaking customers receive the same quality of advice.
Will it recommend products that are out of stock?
Where your platform provides live stock data, the assistant checks availability before recommending. We also set rules so it never promises delivery dates or discounts your team has not approved.
Can it handle order tracking and returns?
Yes. With access to order data, it can share order status, explain your returns policy and start a return request, passing anything unusual to your customer service team.
How is performance measured?
We report on conversations, assisted sales, add-to-cart actions, common questions and handovers to your team. These insights often reveal gaps in product pages as well.
How long does it take to build an ecommerce assistant?
Our five-step process covers catalogue review, design, training, integration and launch, and you receive a timeline before work begins. Large catalogues and complex order systems need more time.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Let’s build an assistant that sells like your best associate.
Get a free, recorded Ecommerce Assistant Audit, or speak with Louis directly on WhatsApp.
Get my free auditWhatsApp +971 50 384 7594