E-learning AI agents & automation · Dubai & Abu Dhabi
Course platform support that answers learners at three in the morning.
We build e-learning AI automation that answers pre-sale questions, recovers abandoned checkouts, handles access and certificate requests and drafts corporate seat quotes, created by the senior team behind digital work for ADNOC and Royal Jet.
✓ Answers limited to approved course and refund terms
✓ Support in Arabic & English for learners across the region
✓ Checkout questions resolved before learners click away
Automation partners for founders and directors in the UAE
Get your free E-Learning Automation Audit
We record 15 minutes following a learner from course page to checkout, onboarding and support ticket, then email three written automation wins inside 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why growing course platforms drown in support tickets.
01
Pre-sale questions, no one online
Prospective learners ask which course fits their level, whether a certificate is included and how access works, then leave when nobody replies before they close the tab.
02
Password resets and refund emails
Login problems, invoice requests, deadline extensions and refund questions land in one inbox, so your small team spends days on tickets instead of building courses.
03
Corporate seats quoted by hand
Training managers asking for twenty seats wait while someone builds a proposal, pulls progress data from the LMS and emails reports manually every month.
Our solution
The E-Learning Support Engine: awake around the clock.
Every workflow shares data with the next, so a curious visitor becomes a paying learner, an active student and a certificate holder with far fewer tickets.
i.
Learner journey audit
We chart every question and handoff from course page to completion.
Journey mapping
ii.
AI course advisor
Recommends courses, explains access and answers support questions in chat.
Conversational AI
iii.
LMS & checkout integrations
Connects your LMS, payment gateway, CRM, help desk and email platform.
Platform APIs
iv.
Corporate sales assistant
Drafts seat quotes and monthly progress reports for your team to approve.
Internal assistant
v.
Support reporting
Tickets resolved, response times, checkouts recovered and escalation rates.
Support metrics
AI agents & automation for e-learning platforms
Automation, storefront and search built by one team.
Your course pages, search visibility and support assistant should give learners the same facts, so they are planned side by side and every visitor finds an answer before checkout.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Learner trust standards
An assistant that never oversells a course.
Online academies live on reviews and refund rates. Your assistant repeats only approved course, certificate and refund terms, never promises jobs or salaries, and keeps learner data in your own accounts, handled to the standard of the UAE Personal Data Protection Law.
No career or salary promises in chatIncluded
Accreditation stated exactly as issuedIncluded
Refund disputes escalated to a personIncluded
Learner records kept in your own systemsIncluded
Every support conversation loggedIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why course providers work with Bdazzil
What your platform gains when we automate support.
Course founders tend to be stretched thin. We take the repeat questions off your team and keep the judgment calls with you.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
E-learning founders usually ask this first.
Can the assistant recommend the right course from our catalog?
Yes. It asks a few questions about goals and level, then suggests courses from your approved catalog with links to the right pages. E-learning AI automation works best when recommendations match what your team would say.
Will it connect to our LMS and payment gateway?
Most learning platforms and gateways offer integrations or APIs, which we connect directly or via an automation layer such as n8n. During the audit we confirm what your particular setup allows.
How does the assistant handle refund requests on our course platform?
It explains your published refund policy and collects the details, then passes the request to a person for the decision. Refunds and exceptions are never approved by the assistant itself.
Can learners get support in Arabic?
Yes. The assistant matches the learner’s choice of Arabic or English, and native speakers check key replies before launch. Complex cases go to your team in either language.
Where is learner data stored, and who can see it?
Data stays in your LMS, CRM and help desk wherever possible, with role-based access and full conversation logs. Handling is planned around the UAE Personal Data Protection Law.
What does automation cost for an online academy?
Cost follows the number of workflows, channels and platforms involved, and our recommendation comes after the free automation audit. AI model usage and messaging charges go straight to those providers.
How do rollout and contracts work for course providers?
The rollout plan is set with you at kickoff according to scope, usually starting with pre-sale questions or support tickets. There is no long lock-in, and you own every account and workflow.
Can you support learners outside the UAE?
Yes. Assistants work wherever your learners are, and we work with course providers based across the UAE and the wider GCC.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Let your course platform answer learners while you build courses.
Ask for a free E-Learning Automation Audit, or share with Louis on WhatsApp the ticket your team sees most.
Get my free auditWhatsApp +971 50 384 7594