Energy & utilities AI automation · Dubai & Abu Dhabi
Faster site surveys and service tickets for energy companies.
Energy AI automation for solar installers, EV charging operators and energy service companies: agents that qualify project inquiries, log service requests and schedule surveys, from the senior team behind digital work for ADNOC and Royal Jet.
✓ Safety incidents and faults escalated to engineers
✓ Bilingual Arabic & English replies for every customer
✓ Survey requests captured with site details upfront
Senior-led and documented from first workflow
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why energy service desks spend the day retyping.
01
Solar quotes missing the basics
Villa owners and facility managers ask for a solar or efficiency quote without roof size, consumption or site photos, so engineers make three calls before they can even plan a survey.
02
Fault reports by voice note
Charger faults and maintenance requests arrive on WhatsApp, email and phone, get copied into the ticketing system by hand and wait while the customer asks again.
03
Compliance files and reports by hand
Contractor prequalification documents, maintenance reports and monthly performance summaries are assembled manually, taking engineers away from sites and delaying client updates.
Our solution
The Survey-to-Service Automation System: engineers can rely on.
Each workflow passes clean data forward, so an inquiry becomes a qualified survey, an installation record and a service history your team can trust.
i.
Operations process map
We trace quotes, service tickets and reporting across office and field teams.
Process discovery
ii.
Customer intake agent
Collects site details, bills and photos, then books surveys or logs faults.
AI agents
iii.
CRM & field service links
Connects chat and forms to your CRM, ticketing and field scheduling tools.
Integration build
iv.
Safety escalation
Hazards, outages and technical questions routed to on-call engineers.
Guardrails
v.
Service desk metrics
Response times, tickets logged and hours saved reviewed with managers.
Reporting
AI & automation for energy companies
Sales, field service and reporting on one plan.
Your website forms, WhatsApp line, CRM and field service software are designed together, so a homeowner’s solar inquiry and a facility’s charger fault both reach the right engineer.
Selected work
AI agents that deliver results.
Energy safety standards
Automation that never guesses on safety or technical detail.
Energy work carries real safety and contractual responsibility. Agents give no technical or safety advice, escalate hazards to engineers, share only approved information and handle customer data in line with the UAE Personal Data Protection Law.
Hazard reports escalated to engineersIncluded
No technical or safety adviceIncluded
Savings figures left to engineersIncluded
Client site data access-controlledIncluded
Full log of customer conversationsIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why energy firms approach Bdazzil
What energy operators get from our automation team.
Energy businesses need automation that respects safety, field realities and long service relationships. These principles shape every workflow we deliver.
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Questions energy managers raise with us.
Can the agent qualify solar and efficiency inquiries?
Yes. It collects roof or site details, recent bills and photos, then books a survey or passes a summary to your sales engineer. Savings estimates always come from your team.
What happens when a customer reports a hazard or outage?
Safety comes first. Hazard and outage reports go straight to your on-call team with the full message, and the agent tells the customer who will respond.
Will it connect to our field service and ticketing software?
Most CRM, ticketing and field service tools can be connected through APIs or with Make, Zapier or n8n. We confirm the options during the audit.
Can internal assistants help with reports and documents?
Yes. Energy AI automation can draft maintenance summaries, assemble prequalification packs and search your technical documents, with engineers reviewing every output.
How do you protect customer and site data?
We restrict access by role, log all conversations and follow the UAE Personal Data Protection Law. Data stays in your own accounts where possible.
What does an energy automation project cost?
It depends on the workflows, channels and integrations involved, and we recommend a scope after the free audit. Platform and AI usage fees are billed by those providers.
How long are we committed?
Scope, rollout plan and terms are agreed in writing before work begins. Your company keeps every account and workflow, so there is no lock-in.
Do you work with energy companies across the GCC?
Yes. We support energy and utilities businesses throughout the UAE and other GCC markets, with Arabic and English agents as needed.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Let your engineers spend their day on site, not inboxes.
Request the free Energy Automation Audit, or tell Louis on WhatsApp which request flow slows your team.



