Crypto AI agents & automation · Dubai & Abu Dhabi
Round-the-clock crypto support without cutting corners.
We build crypto ai agents and workflows that answer onboarding and verification questions, triage support tickets and qualify institutional and OTC inquiries around the clock, from the senior team behind digital work for ADNOC and Royal Jet.
✓ Planned around SCA, DFSA & FSRA expectations
✓ Traders supported in English & Arabic
✓ Withdrawal and verification tickets triaged at any hour
Built by seniors who know regulated finance
Get your free Crypto Support Automation Audit
We record 15 minutes mapping how onboarding questions, support tickets and institutional leads reach your team, then deliver three automation wins in writing within 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why crypto platforms lose users in the support queue.
01
Verification stuck, users gone
New users stall at identity checks, cannot find out what is missing, and abandon onboarding before their first deposit because nobody answers in their time zone.
02
Where is my withdrawal
Status questions flood support after every busy trading day, so agents copy the same explanation into hundreds of tickets while urgent cases wait in the queue.
03
OTC leads mixed with retail tickets
Institutional desks and high-volume traders write in through the same channels as everyone else, and valuable inquiries sit unanswered behind routine support requests.
Our solution
The Crypto Support and Onboarding Desk: always on, always logged.
Each part passes clean context to the next, so crypto ai agents turn a question into a verified user, a resolved ticket or a qualified OTC conversation.
i.
Support journey audit
We map onboarding, ticket and escalation flows with your compliance lead.
Process mapping
ii.
Onboarding & support agent
Explains verification steps and answers status questions from approved sources.
AI agents
iii.
Helpdesk & CRM links
Tickets tagged, prioritized and routed inside your existing helpdesk.
Integrations
iv.
Security guardrails
Never requests keys or passwords, and flags suspected scams immediately.
Risk controls
v.
Support analytics
Resolution times, handovers and institutional leads reviewed with your team.
Reporting
AI agents & automation for crypto platforms
Support, onboarding and sales running as one desk.
As specialists in regulated finance, we plan the agent, helpdesk, CRM and compliance reviews together, so retail traders and institutional clients get accurate answers and your team focuses on real cases.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Virtual asset compliance
Automation that holds up to regulatory scrutiny.
Crypto businesses answer to regulators such as SCA, DFSA or FSRA depending on where they are licensed. Our agents avoid price talk and investment advice, log every exchange, and handle data under the UAE Personal Data Protection Law.
No price predictions or investment adviceIncluded
Private keys & passwords never requestedIncluded
Suspected scams escalated to your teamIncluded
Compliance-approved answers onlyIncluded
Complete logs for audit and reviewIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why crypto teams choose Bdazzil
What crypto operators get from our team.
Fast support matters in digital assets, but so does control. We build for both, with your compliance team involved from the start.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Crypto founders and COOs often ask.
What support work can crypto ai agents take off our team?
Onboarding and verification questions, deposit and withdrawal status queries, ticket tagging and routing, and institutional lead qualification. Crypto ai agents handle that repetitive volume, while your team resolves cases and makes every account decision.
How do you stop the agent from giving investment advice?
The agent answers only from approved content, refuses price or investment questions and escalates them. Scope and wording are reviewed with your compliance team, and every conversation is logged.
How are frustrated traders handed to a human?
Traders can ask for a person at any time, and complaints, disputes, security concerns and frozen funds trigger a handover automatically, with the ticket history attached.
Can it integrate with our crypto exchange helpdesk and CRM?
Usually. We connect web chat, WhatsApp Business API, Telegram where you use it, helpdesk, CRM and internal status tools through Make, n8n or custom integrations, within your security requirements.
Can users get support in Arabic?
Yes. The agent works in English and Arabic, using approved answers in both, and passes Arabic conversations to fluent staff where you have them.
How do you price automation for a crypto platform?
It depends on the workflows, channels, integrations and review steps involved, and we recommend a scope after the free automation audit. Messaging and AI model usage are billed directly by those providers.
Does our crypto business own the workflows and support data?
Yes. Everything runs in your accounts and infrastructure where possible, with access controlled by your team and full documentation.
What does commitment look like, and which markets do you cover?
Scope determines the rollout plan and support terms, both confirmed before any build starts. We work with platforms licensed anywhere in the UAE and GCC teams that operate from here.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Answer every trader with care and speed.
Book the free Crypto Support Automation Audit, or send Louis your support queue questions on WhatsApp.
Get my free auditWhatsApp +971 50 384 7594