Fintech AI & automation · Dubai & Abu Dhabi
Merchant onboarding and support that scale with your users.
We build fintech ai automation that guides merchants and users through onboarding, collects KYB documents, triages support tickets and qualifies partnership leads, from the senior team behind digital work for ADNOC and Royal Jet.
✓ Designed around CBUAE & free zone licensing
✓ In-app and WhatsApp help in English & Arabic
✓ Stalled onboarding nudged before users drop off
Senior builders for regulated UAE fintech
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why fintech growth stalls in the ops team.
01
KYB files missing one document
Merchants upload a trade license but forget the shareholder register, nobody tells them for days, and signups that marketing paid for never go live.
02
Tickets outgrowing the team
Every product launch doubles questions about limits, settlements and failed payments, so support hires lag demand and response times slip for your best customers.
03
Partner leads lost in the noise
Banks, platforms and enterprise merchants write in through the same forms as individual users, and valuable partnerships wait behind routine requests.
Our solution
The Fintech Operations Engine: compliant from the first message.
Each part hands structured data to the next, so fintech ai automation turns a signup into a verified merchant, a resolved ticket or a qualified partner call.
i.
Ops flow mapping
We chart onboarding, support and partner journeys with product and compliance.
Process design
ii.
Onboarding copilot
Explains requirements, checks uploads are complete and chases gaps politely.
AI agents
iii.
Support triage
Answers approved FAQs and routes disputes and incidents to specialists.
Automation
iv.
Stack integrations
Connects helpdesk, CRM, KYB tools and internal dashboards through APIs.
Integrations
v.
Ops metrics review
Activation, resolution times and handover rates reviewed with your leads.
Reporting
AI agents & automation for fintech companies
Onboarding, support and partnerships built on one plan.
As a team specializing in regulated finance, we plan agents, helpdesk, CRM and compliance checkpoints together, so merchants, users and partners each reach the right answer without extra headcount.
Selected work
AI agents that deliver results.
Fintech regulation
Automation your compliance team can sign off.
Fintechs work under CBUAE, DFSA or FSRA oversight depending on license. We keep agents to approved answers, exclude financial advice, log every interaction and handle data under the UAE Personal Data Protection Law and your own policies.
Approved answers for regulated productsIncluded
Disputes & fraud reports escalatedIncluded
KYB data kept in your systemsIncluded
Interaction logs for auditIncluded
No financial advice given by agentsIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why fintech teams pick Bdazzil
Four reasons fintechs build automation with us.
You move fast, and regulators still expect control. We work at product speed while keeping compliance involved at every step.
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Fintech founders regularly ask us.
Where does fintech ai automation deliver the most value?
Usually in merchant or user onboarding, document completeness checks, support triage and partner lead routing. Fintech ai automation takes the repetitive load, while your specialists make every risk and account decision.
How do agents stay within our licensing conditions?
We define scope and wording with your compliance team, restrict agents to approved content and log every interaction. Financial advice, fraud and account decisions always go to a person.
How do users escalate to a real specialist?
They can ask at any time, and disputes, suspected fraud and failed payments escalate automatically, with full context passed to your team.
Can you integrate with our fintech stack and APIs?
Yes, where your systems allow. We connect helpdesks, CRM, KYB providers, WhatsApp Business API and internal tools using n8n, Make or custom code, alongside your engineers.
Can the agent support Arabic-speaking users?
Yes. It responds in Arabic or English using approved content in both, and escalates to fluent staff when needed.
How do you scope the cost for a fintech company?
It depends on the workflows, channels, integrations and review steps involved, and we recommend a scope after the free automation audit. Messaging and AI model usage are billed by those providers.
Who owns the prompts, workflows and data?
Your company. Everything is built in your accounts and repositories where possible, with documentation and access your team controls.
How flexible are terms for fintech companies based in DIFC or ADGM?
Rollout plans and support terms follow scope and are agreed before any build. We support fintechs licensed anywhere in the UAE, plus GCC teams building from here.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Scale your fintech operations without losing control.
Book a free Fintech Automation Audit, or share your onboarding funnel with Louis over WhatsApp.



