Industrial AI agents & automation · Dubai & Abu Dhabi
Quicker parts quotes and service calls for industrial suppliers.
Industrial AI automation that answers spare parts and equipment questions in English and Arabic, logs service requests, schedules field technicians and chases quotes and invoices through your ERP, from the team behind digital work for ADNOC and Royal Jet.
✓ Site safety questions always sent to engineers
✓ Arabic & English replies for site and procurement teams
✓ Breakdown calls logged and routed any time
Delivered with the rigor large UAE organizations expect
Get your free Industrial Automation Audit
On a recorded 15-minute call we follow a parts inquiry and a service request through your business as it runs now, and three automation wins arrive in writing inside 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why industrial suppliers lose orders to faster competitors.
01
Part numbers by photo
Site engineers send a photo of a worn component and ask for price and stock, and your team spends an hour matching it to a part number before replying.
02
Breakdowns logged on WhatsApp
Urgent service calls arrive as voice notes to one technician’s phone, with no ticket, no priority and no record, so response times and contract obligations are hard to prove.
03
Quotes left unchased
Procurement teams collect several quotations, and yours sits without follow-up while a competitor calls to confirm delivery dates and closes the purchase order.
Our solution
The Uptime Service System: from request to invoice.
Each part hands structured information forward, so a site message becomes a ticket or quote, a scheduled visit or delivery, and a paid invoice.
i.
Operations mapping
We chart how parts inquiries, service calls and quotes move today.
Discovery
ii.
Parts and service agent
Identifies parts from catalog data, checks stock and opens service tickets.
AI agents
iii.
Field service scheduling
Assigns technicians by skill and location, with job sheets sent ahead.
Workflows
iv.
ERP quote and invoice sync
Quote follow-ups, PO matching and payment reminders drawn from your ERP.
Integrations
v.
Service level reporting
Response times, tickets closed, quotes won and admin hours saved.
Accountability
AI & automation for industrial suppliers
Parts, service and billing handled by one engineering-minded team.
WhatsApp, email, website forms, catalog, ERP and field service software are planned as one operation, so every site engineer and buyer gets a tracked answer and nothing depends on one person’s phone.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Industrial safety discipline
Automation built for sites where mistakes cost money.
The agent quotes only from approved catalog and price data, never gives installation or safety instructions, and escalates urgent breakdowns to engineers. Customer data is protected under the UAE Personal Data Protection Law.
Safety and installation queries to engineersIncluded
Prices drawn from approved lists onlyIncluded
Every service request time-stampedIncluded
Contract customers flagged for priorityIncluded
Records kept in your ERPIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why industrial suppliers choose Bdazzil
What industrial teams gain from our automation work.
Industrial customers judge you on speed and reliability. We remove the manual steps that slow both down, without changing how your technicians work.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Industrial managers ask us regularly.
Can the agent identify parts for our industrial customers?
It can match descriptions, part numbers and often photos against your catalog data, then confirm stock and price from approved lists. Uncertain matches go to your parts desk before anything is quoted.
Will it work with our ERP and field service software?
Most ERP, CRM and field service platforms offer APIs we can use directly or through Make and n8n. We review your systems with IT during the audit and design around any gaps.
What happens with urgent breakdown requests?
They are logged, prioritized by contract terms and sent to the on-duty engineer straight away, with the site, equipment and photos attached. A person always takes it from there.
How is customer and contract data secured?
Records stay in your own systems, access follows staff roles and each exchange is logged. Industrial AI automation is configured to respect the UAE Personal Data Protection Law and your IT policies.
Can site teams use Arabic with the agent?
Yes. It replies in the language used, including voice notes where supported, and Arabic technical terms are reviewed by native speakers.
What will industrial automation cost us?
Cost reflects the workflows, channels and systems involved, with ERP and field service links usually the largest part, and a recommendation follows the free audit. WhatsApp Business API and AI provider charges are billed separately by them.
Is there a long contract for industrial clients?
No. Terms and a phased plan are agreed before work begins, often starting with service requests or parts inquiries. You keep every account and workflow if you leave.
Do you cover industrial areas beyond Dubai and Abu Dhabi?
Yes. We work with industrial businesses throughout the UAE and support those serving customers across the GCC.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Answer every industrial request while it is still urgent.
Book the free Industrial Automation Audit, or open a WhatsApp chat with Louis to get started.
Get my free auditWhatsApp +971 50 384 7594