Maritime AI agents & automation · Dubai & Abu Dhabi
Faster answers for every vessel call across every time zone.
Bilingual AI agents logging vessel requests and quote inquiries around the clock, plus workflows connecting email, CRM and job systems, so maritime ai automation keeps your operations desk ahead of port calls. From the team behind digital work for ADNOC and Royal Jet.
✓ Technical & pricing calls kept with your operators
✓ English & Arabic for owners, agents and crews
✓ Requests captured while your office sleeps
Senior automation planning for established UAE marine firms
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why marine operations desks miss urgent vessel requests.
01
Requests landing at midnight
Ship managers and masters send requests for spares, repairs or crew support from other time zones, and a delayed reply can mean the job goes to whoever answered first.
02
Operators trapped in email threads
Coordinators spend hours confirming ETAs, chasing purchase orders and forwarding certificates, retyping the same vessel details into quotes, job sheets and invoices.
03
Paperwork chasing after the job
Delivery notes, service reports and signed job tickets arrive late, so invoices go out slowly and nobody can see which vessel jobs are still open.
Our solution
The Port Call Response System: built for round-the-clock operations.
Every workflow passes clean vessel data to the next, so maritime ai automation turns a late-night request into a logged job, a quote and a closed invoice.
i.
Operations workflow mapping
We map how vessel requests, quotes and job files move today.
Process audit
ii.
Vessel request agent
Captures vessel name, ETA, port and requirements, then logs the job.
AI agents
iii.
Email, CRM & ERP links
Quotes, purchase orders and job tickets sync without retyping.
Integrations
iv.
Operator handover
Urgent, technical or commercial questions go straight to the duty operator.
Human control
v.
Desk performance reporting
Response times, jobs logged out of hours and admin hours saved.
Accountability
AI & automation for marine service companies
Agents, systems and reporting run by one senior crew.
Your vessel request agent, website forms and back office workflows are planned together, so each owner or ship manager inquiry reaches the right operator with every detail attached.
Selected work
AI agents that deliver results.
Marine operating standards
Automation that respects safety and commercial confidence.
Marine clients share vessel schedules, cargo details and commercial terms in confidence. Agents answer only from approved information, send safety and pricing questions to operators, and data is handled in line with the UAE Personal Data Protection Law.
Safety questions handed to qualified staffIncluded
Vessel & cargo details kept confidentialIncluded
Rates quoted only by your operatorsIncluded
Every request logged with timestampsIncluded
Workflows stored in company-owned accountsIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why marine companies choose Bdazzil
Four reasons to automate your desk with us.
Marine operations never close, so automation has to be dependable and easy for operators to override. Four commitments shape how we work.
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Questions marine operators raise with us.
What can an AI agent do for a ship chandler or marine service desk?
It captures vessel details, ETAs and requirements, answers routine questions about your services and documents, and logs each request for your operators. Rates, technical advice and safety matters stay with your people.
Will the agent handle Arabic and pass urgent requests to our duty operator?
Yes. It works in English and Arabic, and any urgent, technical or commercial request is routed at once to the duty operator with the full conversation.
Can it connect to the ERP and job systems our marine business uses?
Generally, yes. We connect common email, CRM, ERP, job management and spreadsheet tools using Make, Zapier, n8n or custom integrations, and confirm your setup during the audit.
How do you protect vessel and client information?
Every conversation is logged, access is restricted by role and data stays in your company’s accounts wherever possible. Handling follows the UAE Personal Data Protection Law.
How is the cost of marine automation set?
The cost of maritime ai automation reflects the workflows, channels and integrations involved, and a recommendation follows the free automation audit. Providers such as WhatsApp Business API and AI model platforms bill their usage fees directly.
How long does it take to get the first workflow running?
The rollout plan is agreed at kickoff and depends on scope. Most marine teams begin with one or two workflows, test them on live vessel requests and then expand.
Do we sign a long-term contract?
No. Ongoing support runs on clear monthly terms confirmed in writing, and your company keeps ownership of all accounts, workflows and data.
Can you support marine businesses outside Dubai and Abu Dhabi?
Yes. Our teams in Dubai and Abu Dhabi support marine companies throughout the UAE and the wider GCC, with workshops on site or online.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Keep every vessel request moving day and night.
Book your free Marine Operations Automation Audit, or talk it through with Louis on WhatsApp.



