Home healthcare AI & automation · Dubai & Abu Dhabi
Home care automation that confirms every nurse visit.
Home healthcare AI agents that answer families on WhatsApp and phone, book nurse and physiotherapy visits, send visit confirmations and collect documents, set up by the team behind digital work for SEHA and Cleveland Clinic Abu Dhabi.
✓ Service answers aligned with DHA & DoH guidance
✓ Families helped in Arabic or English, any hour
✓ Urgent care requests flagged to your duty coordinator
Senior healthcare automation team in the UAE
Get your free Home Care Automation Audit
We record a 15-minute review of how family inquiries, visit scheduling and insurance paperwork run today, and you receive a written list of three clear automation wins, sent within 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why home healthcare coordinators spend the day on the phone.
01
Families calling for visit times
Relatives want to know when the nurse arrives, who is coming and whether the time can move. Each call interrupts scheduling, and missed calls leave families anxious about a parent’s care.
02
Insurance documents chased by hand
Prescriptions, Emirates ID copies and insurance approvals arrive in scattered WhatsApp threads and emails. Coordinators re-key them into your systems, and visits wait while paperwork is incomplete.
03
Evening inquiries with no answer
Discharge decisions often happen late in the day. When a family asks about home nursing at 9pm and hears nothing, they book the provider that replied first.
Our solution
The Home Visit Coordination System: one team behind it.
Every part feeds the next, so a family’s first WhatsApp message turns into a confirmed, documented visit on your nurse schedule without the coordinator retyping anything.
i.
Care workflow mapping
We chart inquiries, scheduling, paperwork and family updates end to end.
Workflow mapping
ii.
Family-facing AI agent
Explains services, collects details and books assessments in Arabic or English.
AI agent
iii.
Rostering & records links
Feeds your scheduling tool, patient records and CRM with clean data.
Integrations
iv.
Urgent case escalation
Any sign of an emergency goes to a person, with ambulance guidance.
Safety rules
v.
Visit reporting
Response times, visits booked and coordinator hours saved, reviewed together.
Oversight
AI agents & automation for home healthcare providers
Agent, schedule and follow-up built by one team.
We plan the family-facing agent, the scheduling automations and your service pages together, so relatives get the same clear answers whether they call, message or browse.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Home care safeguards
Automation that never stands in for clinical judgment.
Home healthcare involves vulnerable patients. Our agents describe services from approved content with DHA and DoH guidance in mind, route clinical and urgent matters to staff and protect patient data under the UAE Personal Data Protection Law.
Emergencies routed to people at onceIncluded
No care advice from the agentIncluded
Family contacts verified before updatesIncluded
Medical documents stored with access controlsIncluded
Audit trail on every conversationIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why home care providers work with Bdazzil
What home healthcare teams gain from our approach.
Home care runs on trust between families, nurses and coordinators. We automate the admin around that trust and leave the care decisions with your people.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
What home healthcare managers ask us most.
What can home healthcare AI agents take off our coordinators?
Home healthcare AI agents answer service questions, take patient details, book assessments, confirm visit times with families and collect documents. Your coordinators keep scheduling decisions and every clinical conversation.
How are emergencies handled if a family messages the agent?
Emergency wording triggers a clear message to call an ambulance and an alert to your duty coordinator. The agent never gives medical advice and sticks to content your clinical lead approves around DHA and DoH guidelines.
Can it connect to our nurse scheduling and patient record tools?
Usually, yes. We link your scheduling software, patient records, CRM and the WhatsApp Business API using native APIs, Make, Zapier, n8n or custom integrations.
Can families use Arabic, and reach a coordinator when they need one?
Yes. Families choose Arabic or English, and anyone asking for a person is transferred with the full conversation, so nobody has to repeat a parent’s situation.
How do you protect patient information in home care?
Access is role-based, conversations are logged and documents are stored securely, in line with the UAE Personal Data Protection Law. Data stays in your provider’s own accounts wherever possible.
What will automation cost a home healthcare provider?
Cost depends on the workflows, channels and integrations in scope, and we recommend a plan after the free automation audit. WhatsApp Business API and AI model usage fees are billed separately by those providers.
Is there a minimum contract, and how is rollout timed?
No long lock-in applies. We agree the rollout plan at the start based on scope, beginning with one or two workflows that we test with real family conversations before widening.
Do you support home care providers across the UAE?
Yes. We work from Dubai and Abu Dhabi and support providers in every emirate and across the GCC. Your provider owns all accounts, workflows and data.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Let families reach your home care team at any hour.
Book a free Home Care Automation Audit, or ask Louis on WhatsApp about the workflows costing your coordinators the most time.
Get my free auditWhatsApp +971 50 384 7594