Hardware store AI & automation · Dubai & Abu Dhabi
Trade quotes and stock checks off your counter staff.
We build hardware store AI automation that checks branch stock, turns contractor material lists into quotes and schedules deliveries on WhatsApp, from the team behind digital work for ADNOC and Royal Jet.
✓ Product answers from manufacturer data, never guesswork
✓ Contractors and homeowners served in Arabic & English
✓ Material lists priced while the site is still open
Backed by twenty years of senior UAE digital work
Get your free Hardware Store Automation Audit
Over 15 recorded minutes we trace how stock questions, trade quotes and delivery bookings pass through your branches. Expect three automation wins in writing within 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why hardware counters get buried in phone calls.
01
Which branch has it
Contractors and homeowners call each branch to check fixings, paint codes and tool availability, and staff leave customers at the counter to walk the aisles.
02
Material lists retyped by hand
Site foremen send photos of handwritten lists, and someone has to decode, price and retype each line, so quotes arrive late and the job goes to another supplier.
03
Delivery slots on sticky notes
Deliveries of timber, cement and heavy tools are booked by phone and paper, so drivers double up, customers chase updates and trade accounts lose patience.
Our solution
The Trade Counter System: list to loaded truck.
Each part passes product codes, prices and customer details to the next, so a photographed list becomes a quote, an order and a scheduled delivery.
i.
Branch workflow mapping
We map stock queries, trade quotes, orders and deliveries across branches.
Process mapping
ii.
Trade quote assistant
Reads material lists, matches your codes and drafts quotes for staff approval.
AI agents
iii.
POS & ERP connections
Links your POS, ERP, inventory, trade accounts and delivery scheduling.
Integrations
iv.
Safety question handover
Electrical, structural and chemical questions go straight to experienced staff.
Guardrails
v.
Branch reporting
Queries answered, quotes issued, deliveries booked and counter hours saved.
Accountability
AI & automation for hardware stores
Catalog, counter and delivery managed by one team.
Your online catalog, WhatsApp assistant, trade account workflows and delivery scheduling are planned together, so contractors and DIY customers both get quick, accurate answers and a clear order path.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Hardware safety standards
Fast answers that never guess on safety.
Wrong advice on wiring, load or chemicals can hurt someone, so the assistant quotes only manufacturer specifications you approve, never gives installation or structural advice, and sends those questions to experienced counter staff.
Manufacturer specifications as the sourceIncluded
No electrical or structural adviceIncluded
Trade pricing shown to verified accountsIncluded
Quotes approved before they are sentIncluded
Conversation records kept for disputesIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why hardware retailers work with Bdazzil
What hardware and DIY stores get by working with us.
We have delivered digital systems for major UAE organizations for twenty years, and we build counter automation around the way trade customers actually buy.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Hardware store owners ask us these.
Can AI read a contractor's handwritten material list?
In most cases, yes. It matches items to your product codes, drafts a quote and flags anything unclear for staff to check before sending. Hardware store AI automation like this cuts hours of retyping from your trade desk.
Will the assistant give customers DIY safety advice?
No. It shares only manufacturer specifications you approve and never gives electrical, structural or chemical safety advice. Those questions go to experienced staff.
How does a contractor reach a person at the trade desk?
By asking at any time, or automatically when a quote needs approval or a question is outside approved information. Staff see the full conversation and list.
Can it pull from our POS, ERP and hardware inventory?
Usually, depending on the access your systems allow. We connect WhatsApp Business API, POS, ERP, inventory, trade accounts and delivery tools with Make, Zapier, n8n or custom integrations.
Does the hardware assistant reply in Arabic?
Yes. It replies in Arabic or English and learns the trade names your customers use for common products.
How is customer and trade account data protected?
Data is handled in line with the UAE Personal Data Protection Law, with access controls and logs, and kept in your accounts where possible. You own the accounts, workflows and data.
How is automation for a hardware business priced?
It depends on the workflows, channels and integrations, so a recommendation follows the free automation audit. WhatsApp Business API and AI model usage fees are billed by those providers.
Do you support multi-branch hardware chains, and on what terms?
Yes, for branches in any emirate and in other GCC markets. Terms and a rollout plan based on scope are agreed in writing at kickoff, with no long lock-in.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Free your counter staff to serve the queue.
Ask for the free Hardware Store Automation Audit, or snap a typical material list and send it to Louis on WhatsApp.
Get my free auditWhatsApp +971 50 384 7594