Cloud provider AI automation · Dubai & Abu Dhabi
Faster quotes and calmer support queues for cloud providers.
We build cloud provider AI automation that qualifies migration and managed service inquiries, drafts quotes for engineers to check, triages first-line tickets and connects your CRM, PSA and billing, from the team behind digital work for ADNOC and Royal Jet.
✓ Migration inquiries scoped before a presales call
✓ Client questions answered in English & Arabic
✓ Outages and security issues escalated to engineers
Senior-led, security-aware delivery across the UAE
Get your free Cloud Services Automation Audit
We record a 15-minute look at how RFQs, onboarding and tickets move through your teams now, and follow up with three automation priorities in writing within 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why cloud providers burn engineering hours on admin.
01
Presales stuck on discovery
Every migration inquiry needs workloads, regions, compliance needs and timelines gathered by email, so architects spend days collecting basics before they can quote.
02
Tickets that should not reach L2
Password resets, billing questions and how-to requests land with senior engineers because nothing sorts them first, and genuine incidents wait in the same queue.
03
Onboarding checklists in email
New tenants need access, contacts, runbooks and billing set up across several systems, and missed steps surface later as frustrated clients and write-offs.
Our solution
The Cloud Operations Automation System: quote to renewal.
Each workflow hands structured records to the next, so a prospect’s inquiry becomes a scoped quote, a smooth onboarding, a well-triaged ticket history and a renewal.
i.
Service flow mapping
Presales, onboarding, support, billing and renewals traced across your tools.
Process review
ii.
Presales & triage agents
Collect workload details and sort tickets by type and urgency.
AI agents
iii.
PSA, CRM & billing links
Quotes, tenants, tickets and invoices share one consistent record.
Integrations
iv.
Engineer escalation rules
Incidents, security events and contract questions go straight to people.
Guardrails
v.
Service desk reporting
Quote turnaround, tickets resolved at first line and engineer hours saved.
Reporting
AI & automation for cloud providers
Presales, support and onboarding joined by one team.
We plan your inquiry forms, presales agent and onboarding workflows together, so IT directors comparing providers reach an architect with their requirements already clear.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
Cloud security standards
Automation held to your own security bar.
Cloud clients trust you with their infrastructure. Agents never see credentials or client workloads, answer only from approved service descriptions, escalate incidents to engineers, log every action and handle data under the UAE Personal Data Protection Law.
No credentials ever handled by agentsIncluded
Incident alerts always reach engineersIncluded
Service descriptions approved before useIncluded
Least-privilege access for every workflowIncluded
Automation runs logged for auditIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why cloud providers work with Bdazzil
What cloud teams gain from our automation build.
Your engineers are the scarcest resource you have. We give them back time by automating the repetitive layers around presales and support.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
Cloud provider leaders often put to us.
Can the agent gather migration requirements before presales calls?
Yes. It asks about workloads, regions, compliance needs and timelines in plain language, then creates a structured opportunity in your CRM for an architect to review.
Which PSA, ticketing and billing systems can you connect?
We work with the common PSA tools, service desks, CRMs and billing or metering platforms, connecting them through Make, Zapier, n8n or custom code hosted where you prefer.
Can the cloud provider assistant reply in Arabic?
It replies in Arabic or English to match the client, with technical wording your team approves in both.
How do you make sure incidents are not mishandled by AI?
Incident, outage and security keywords trigger immediate escalation to on-call engineers. The agent never attempts a fix, and every conversation is logged.
What does cloud provider AI automation cost?
Cloud provider AI automation is scoped by workflows, channels and integrations, and we recommend a first phase after the free audit. Model usage and messaging fees are billed by those providers.
Where is client data processed and stored?
Within your own accounts or tenancy wherever possible, with least-privilege access and handling in line with the UAE Personal Data Protection Law in general terms.
How are engagements contracted?
We agree a written scope before building, with no long lock-in. Your company owns all workflows, prompts and logs.
Do you support cloud providers serving clients around the GCC?
Yes. Providers operating from the UAE with clients across the Gulf are a natural fit. The rollout plan is agreed at the start, based on scope.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Give your cloud engineers their week back.
Schedule the free Cloud Services Automation Audit, or talk to Louis over WhatsApp first.
Get my free auditWhatsApp +971 50 384 7594