DMC AI & automation · Dubai & Abu Dhabi
Faster proposals and tidier rooming lists for destination management companies.
We build DMC AI automation that captures group inquiries from agents and event planners, prepares proposal briefs, collects rooming lists and keeps guests updated on transfers, planned by the team behind digital work for ADNOC and Royal Jet.
✓ Supplier terms & rates shared only with approval
✓ Arabic & English guest messaging during programs
✓ Group requests briefed before your planners wake
Senior team for UAE businesses with high standards
Get your free DMC Automation Audit
Across a recorded 15-minute call we follow a group request from RFP to final invoice, then send three written automation ideas for your planners within 48 hours.
AI and automation built by our team for
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
Pure Health · MATH Financial Group · Balqis Capital · Dubai Buyers Club · Al Kabban & Associates·
The problem
Why DMC planners spend nights on admin, not programs.
01
RFPs that arrive half complete
Agents send requests missing dates, group size, hotel category or activity preferences, so planners chase details across time zones before they can check hotel and venue availability.
02
Rooming lists in ten versions
Names, flight details, dietary needs and room types arrive in scattered spreadsheets and emails, and one missed change can leave a guest without a transfer or the wrong room.
03
On-trip questions at midnight
Guests message the duty phone about pickup times, dress codes and meeting points, while your operations team juggles live changes with hotels, drivers and guides.
Our solution
The Group Program Automation System: request to farewell dinner.
Every workflow passes complete information forward, so an agent’s request becomes a proposal brief, a confirmed program, an accurate rooming list and a well-informed group.
i.
Program workflow mapping
We map RFPs, supplier checks, contracting, rooming lists and on-trip support.
Process mapping
ii.
RFP intake agent
Captures dates, group size, hotel category and activities before planners start.
AI agent
iii.
Booking system links
Forms, email and WhatsApp connected to your reservation system, CRM and accounting.
Integrations
iv.
Guest assistant & handover
Answers itinerary questions and hands emergencies to your duty manager.
Guest support
v.
Program reporting
Proposal turnaround, handover rates and planner hours saved, reviewed with you.
Reporting
AI & automation for DMCs
From RFP agent to guest assistant under one team.
We design the intake agent, the guest assistant and the booking system connections together, so agents, event planners and travelers all receive consistent information from your destination management company.
Selected work
AI agents that deliver results.
Pure Health
Pure Health
Keys to Invest Real Estate
Keys to Invest Real Estate
MATH Financial Group
MATH Financial Group
CSP Partners
CSP Partners
DMC service standards
Automation that protects your suppliers and your guests.
DMCs hold confidential net rates, passport details and guest preferences. Your agent answers only from approved program information, sends emergencies and pricing questions to people, and handles data in line with the UAE Personal Data Protection Law.
Net rates never shared by the agentIncluded
Passport details stored with access controlsIncluded
Emergencies sent to the duty managerIncluded
Program changes logged for plannersIncluded
Guest updates in Arabic & EnglishIncluded
Engagements
Clear pricing. Serious results.
Starter
AI Starter
10 hours for simple automations and AI agents.
AED 3,500
per project
— Discovery, setup and development
— Simple automations and AI agents
Most popular · Pro
AI Pro
20 hours for advanced automations and integrations.
AED 7,000
per project
— Discovery, build and integration
— Advanced automations
Advanced
AI Advanced
30 hours for complex workflows and multi-agent systems.
AED 10,500
per project
— Discovery and development
— Complex, multi-agent workflows
Dazzle
AI Dazzle
40 hours for enterprise-level automation.
AED 14,000
per project
— End-to-end build and optimisation
— Enterprise-level automations
Why DMCs automate with Bdazzil
What destination management teams gain from our approach.
Group travel leaves no room for a wrong pickup time. We follow these commitments on every DMC build.
20
+
Years leading brand, web and search work in the UAE
75
+
Clients across healthcare, law, finance and real estate
300
+
Projects delivered for Abu Dhabi’s Department of Energy
99
%
Positive feedback from our cliients
AI agents & automation by industry
AI agents for every industry.
We know the workflows, regulations and customers in each sector, so every agent we build fits how your business actually runs. Choose your industry to see how we automate for it.
35 industries · select yours to learn more
In their words
FAQ
DMC directors commonly ask us.
Where does automation help a DMC most?
RFP intake, rooming list collection, supplier confirmations and on-trip guest questions usually take the most planner time. DMC AI automation handles that repetitive work so planners focus on designing programs.
Can the agent build proposals for our agent partners?
It prepares a structured brief with dates, group size, hotel category and activities, and can draft a proposal outline from your approved content. Pricing and final proposals are always reviewed by your planners.
Will it connect to our reservation system and accounting?
Where your booking platform, CRM or accounting package offers an API, we connect it using Make, Zapier, n8n or a custom integration, so rooming lists and payments are not typed twice.
How do guests reach a person during a program?
Guests can ask for a person at any time, and emergencies, medical issues or complaints go directly to your duty manager. The assistant never gives medical advice.
Can the guest assistant speak Arabic?
Yes. It replies in Arabic and English, which suits groups arriving from across the region as well as international delegates.
What does automation cost for a destination management company?
It depends on the workflows, channels and integrations selected, and the free automation audit ends with a written proposal for scope. WhatsApp Business API and AI model usage are charged by those providers directly.
How is guest and supplier data kept private?
Data stays in your own accounts wherever possible, access is limited to named staff, and handling follows the UAE Personal Data Protection Law in general terms. Every conversation is logged for review.
Can a DMC elsewhere in the Gulf work with you, and is there a lock-in?
Yes, we support destination management companies throughout the UAE and the wider Gulf. No long lock-in applies, the rollout plan is agreed at the outset according to scope, and you own every account and workflow.
AI & automation insights
Thinking for decision-makers.
Now onboarding for Q4 2026
Give your planners time back for designing programs.
Request a free DMC Automation Audit, or share your busiest group workflow with Louis on WhatsApp.
Get my free auditWhatsApp +971 50 384 7594